Submit Claim

Use member number or phone lookup, then record proof reference and preferred delivery channel.

No active campaigns

Activate a campaign before outlet staff can submit claims.

Lookup Tips

Keep the outlet flow fast and consistent for frontline teams.

  • Use the imported or internal member number whenever possible for the cleanest matching.
  • Customer mobile is the required transaction key and is always checked for duplicates before rewarding.
  • If InCard returns multiple cards for one mobile number, resubmit with the selected card number.
  • If the customer is not a member and the campaign has a fallback card configured, the operator must still capture the guest name, mobile, and email manually before rewarding.
  • Customer name, mobile, email, and proof image reference are stored on the claim as retailer lead data.
  • Proof image uploads require object storage configuration on the backend.
  • Duplicate prevention blocks repeat rewards for the same campaign by member or phone.
  • Approved claims instantly reserve voucher codes from the tenant pool.
  • Deliveries stay manual or simulated in Phase 1, but the audit trail is real.

Tenant has 7 member(s), 1 available voucher(s), and 0 live campaign(s).

Latest Claim Result

Review the most recent claim result and dispatch the reward if needed.

C3

DARREN TEEKLCC Flagship

Approved
Submitted29 Apr 2026, 9:51 pm
Preferred channelwhatsapp
MemberDARREN TEE
OutletKLCC Flagship
Lead nameDARREN TEE
Lead mobile60123250601
Proof imageOpen image • 10 KB

Assigned Voucher Codes

380040013100251201003300

Reward Actions

Open Print Slip

Voucher QR Preview

Voucher QR

QR code for voucher 380040013100251201003300380040013100251201003300

Delivery Events

WHATSAPP

Sent WhatsApp reward to 60123250601 with codes 380040013100251201003300 and QR attachment via DirectWAGW (http://localhost:3063/api/send/system).

Sent

Sent Voucher Codes

380040013100251201003300

WHATSAPP QR Preview

QR code for voucher 380040013100251201003300380040013100251201003300

Delivery Details

Endpointhttp://localhost:3063/api/send/system
Recipient60123250601
MessageHi DARREN TEE, your reward for C3 is ready. Voucher code: 380040013100251201003300

Recent Claim History

Open a past claim result again or reprint the confirmation slip for customer handover.

C3

BEN TEYKLCC Flagship

Duplicate
Submitted30 Apr 2026, 5:11 pm
CodesNone

C3

BEN TEYKLCC Flagship

Duplicate
Submitted30 Apr 2026, 5:11 pm
CodesNone

C3

BEN TEYKLCC Flagship

Duplicate
Submitted30 Apr 2026, 5:11 pm
CodesNone

C3

BEN TEYKLCC Flagship

Duplicate
Submitted30 Apr 2026, 5:11 pm
CodesNone

C3

BEN TEYKLCC Flagship

Approved
Submitted30 Apr 2026, 5:11 pm
Codes380040077765251201063559

C3

BEN TEYKLCC Flagship

Rejected
Submitted30 Apr 2026, 3:05 pm
CodesNone

C3

BEN TEYKLCC Flagship

Rejected
Submitted30 Apr 2026, 3:05 pm
CodesNone

C3

NEOH KEE PEOWKLCC Flagship

Approved
Submitted30 Apr 2026, 11:58 am
Codes380040078768251201063483

C3

DARREN TEEKLCC Flagship

Approved
Submitted29 Apr 2026, 9:51 pm
Codes380040013100251201003300

C3

JERRY TEEKLCC Flagship

Duplicate
Submitted29 Apr 2026, 9:23 pm
CodesNone

C3

JERRY TEEKLCC Flagship

Duplicate
Submitted29 Apr 2026, 9:18 pm
CodesNone

C3

JERRY TEEKLCC Flagship

Approved
Submitted24 Apr 2026, 12:05 am
Codes380040014102251201003242